Required Continuing Education
State insurance departments across the country are attempting to micromanage the business of insurance with various statutes and regulations. Two such requirements follow. Failure to comply with the continuing education requirements can be used as evidence of an insurer’s failure to require its employees to comply with the covenant of good faith and fair dealing. Insurers should not only ensure that their training programs conform to those required by the relevant states, but also consistently apply excellence in claims handling.
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