In-house Security or Safety Investigation
If there is an in-house security force or an in-house safety inspector, it is critical to get that group’s initial reports, notes, and file. The adjuster must ensure that the reports are complete and accurate. A discussion with the preparer of the report will be necessary. Since the in-house security force or in-house safety inspector is paid by the insured store or company, their reports may be biased. It is important to ascertain the objective facts, and not just rely on conclusions or opinions.
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