Insurance 101 – Chapter 12 – Volume 35 -The Importance of a Good Opening

The Importance of a Good Opening

Public speakers know that everyone is attentive at the beginning of a speech. The audience listens carefully to the speaker’s first sentences. If the speaker’s opening statements indicate that the talk will be boring the audience begins to daydream.

The following video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library

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