Insurance 101 – Chapter 12 – Volume 49 – Indirect Questioning

Indirect Questioning

Every professional interviewer employs the technique of indirect questioning to obtain information. An indirect question is designed to obtain an answer of value without revealing, before the answer is given, the importance of the question. The interviewer poses questions to conceal the real purpose behind the questioning. Questions are asked of a witness so that they appear to have little bearing on the case.

The following video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library

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The author and publisher disclaim any liability, loss, or risk incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this blog. The information provided is not a substitute for the advice of a competent insurance, legal, or other professional. The Information provided at this site should not be relied on as legal advice. Legal advice cannot be given without full consideration of all relevant information relating to an individual situation.

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