Insurance 101 – Chapter 14 – Volume 17 – The Claimant

The Claimant

The evaluation of the claimant begins with the adjuster’s first contact with the claimant, at which point the adjuster takes a recorded statement from him or her. Or, if an attorney is involved immediately, the adjuster attends the plaintiff’s deposition to gain an understanding of the claimant as a person and as a witness on his or her own behalf. The adjuster must try to determine how reasonable he or she appears to be, and whether he or she may be motivated to settle early and before suit is filed (for example, if he or she is in need of money).

The following video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library

Legal Disclaimer

The author and publisher disclaim any liability, loss, or risk incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this blog. The information provided is not a substitute for the advice of a competent insurance, legal, or other professional. The Information provided at this site should not be relied on as legal advice. Legal advice cannot be given without full consideration of all relevant information relating to an individual situation.

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