The investigator must verify the residence and the employment of the insured or claimant. In addition, the accuracy of receipts, appraisals, affidavits, medical bills, and gifts must be confirmed. In first party claims, this means visiting each and every vendor from whom a receipt, invoice, or estimate has been presented in support of the claim. When investigating a third party claim, the investigator should visit the scene of the accident, photograph and make a diagram of the scene, and interview neighbors and business people in the area in an attempt to find independent witnesses.
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