The Special Investigation Unit
SIUs help identify and investigate suspicious claims, although some insurance companies outsource this work to other insurers and investigative agencies. An SIU may be a small team whose primary role is to train claim representatives to deal with the more routine kinds of fraud cases or may consist of teams of trained investigators, including former law enforcement officers, attorneys, accountants, and claim experts who work together to investigate fraudulent activities thoroughly. More complex cases, involving large-scale criminal operations or individuals who repeatedly stage accidents, may be turned over to the NICB.
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