Insurance 101 – Volume 5 – Adjusting and Ethics

How an Insurance Adjuster’s Lack of Ethics Created the Tort of Bad Faith in California


This video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library.

Because of the false accusation the California Supreme Court created, for the first time, the tort of bad faith relating to first party property insurance and emphasizes why insurance adjusters must be careful in what they say and must never, without a preponderance of evidence or evidence beyond a reasonable doubt accuse an insured of fraud or arson.

(c) 2015, Barry Zalma

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The author and publisher disclaim any liability, loss, or risk incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this blog. The information provided is not a substitute for the advice of a competent insurance, legal, or other professional. The Information provided at this site should not be relied on as legal advice. Legal advice cannot be given without full consideration of all relevant information relating to an individual situation.


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