Insurance 101 – Chapter 12 – Volume 30 – Interviewing a Fraud Suspect

Interviewing a Fraud Suspect

Adjusters know that not all claims made are honest. An experienced adjuster also knows that they will often have to interview those they believe to be attempting fraud. In the case where the insured or claimant is suspected of fraud, interview techniques should be modified from those used in an apparently honest claim. There are a number of principles and approaches that can be followed in order to use the interview to help prove a fraudulent claim has been made.

The following video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library

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The author and publisher disclaim any liability, loss, or risk incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this blog. The information provided is not a substitute for the advice of a competent insurance, legal, or other professional. The Information provided at this site should not be relied on as legal advice. Legal advice cannot be given without full consideration of all relevant information relating to an individual situation.


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