Insurance 101 – Chapter 12 – Volume 46 – Answer Patterns

Answer Patterns

Few people have a perfect memory. When the incident is traumatic the mind sometimes, subconsciously, refuses to allow the conscious mind to remember the incident. Honest people can have the same symptoms. The interviewer must always corroborate what is learned from the interview through investigation.

The following video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library

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The author and publisher disclaim any liability, loss, or risk incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this blog. The information provided is not a substitute for the advice of a competent insurance, legal, or other professional. The Information provided at this site should not be relied on as legal advice. Legal advice cannot be given without full consideration of all relevant information relating to an individual situation.


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