Insurance 101 – Chapter 12 – Volume 50 – Word Phrasing

Word Phrasing

The interviewer must convey to the witness that he or she does not believe the witness has the expertise claimed. The witness will be anxious to prove his or her expertise in whatever field is necessary to prove that the fraudulent claim is honest. The accident victim will talk about years of accident free driving. The person creating a false art theft will explain his or her years of art expertise.

The following video was adapted from my book, “Insurance Claims A Comprehensive Guide” Published by the National Underwriter Company and is available at the Zalma Insurance Claims Library

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